Privacy Policy for TutoringAldridge.co.uk
Last updated: 19/06/2026
Tutoring Aldridge (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.
1. Who We Are
Tutoring Aldridge
Website: https://www.tutoringaldridge.co.uk
Email: aldridge@kipmcgrath.co.uk
Phone: 01922 288288
Data Controller: Tutoring Aldridge (Centre Director: Sally Hogan)
2. What Personal Data We Collect
We collect personal information in the following ways:
2.1 When you submit a form or contact us
Name
Email address
Phone number
Child’s name and year group (if provided)
Any message you choose to send
2.2 When you book a consultation or assessment
Parent/guardian details
Student details
Assessment information
Booking preferences
2.3 Website usage data
IP address
Browser type
Pages visited
Time spent on the website
(Collected anonymously via analytics tools)
3. How We Use Your Data
We use your information to:
Respond to enquiries
Arrange assessments or lessons
Provide tutoring services
Send important updates about sessions
Improve our website and communication
Maintain internal records
We do not sell or share your data with third parties for marketing.
4. Legal Basis for Processing
We process data under:
Contract – to deliver lessons and assessments
Legitimate interests – responding to enquiries and improving services
Consent – when you sign up for marketing
Legal obligation – safeguarding and financial record-keeping
5. How Long We Keep Your Data
Enquiries: up to 12 months
Student and parent records: for the duration of tuition + 6 years (safeguarding and HMRC requirements)
Analytics: typically 26 months (Google default)
6. How We Store and Protect Your Data
We take data protection seriously. Your data is stored securely using:
Encrypted systems
Password-protected accounts
Secure CRM/booking platforms
Access restricted to authorised staff only
7. Sharing Your Data
We may share limited information with:
Assessment or tutoring staff (for lesson planning)
IT/CRM service providers who host our systems
Law enforcement or safeguarding bodies, if legally required
We never sell or trade personal data.
8. Your Rights Under UK GDPR
You have the right to:
Access your data
Correct inaccuracies
Request deletion (where applicable)
Withdraw consent
Restrict processing
Data portability
Complain to the ICO (Information Commissioner’s Office)
If you want to exercise any of these rights, email: aldridge@kipmcgrath.co.uk
8A. Data Protection Complaints
If you are unhappy with how we have handled your personal information, you have the right to raise a complaint directly with us.
You can submit a complaint by:
Email: aldridge@kipmcgrath.co.uk
Telephone: 01922 288288
Post: Tutoring Aldridge, 36 High St, Aldridge, Walsall, WS9 8LZ
We will acknowledge your complaint promptly and investigate the matter in accordance with our Data Protection Complaints Procedure.
If you remain dissatisfied following our response, you have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
8B. Data Subject Requests
You may exercise any of your rights under UK GDPR by contacting us using the details provided in this policy.
We will normally respond to requests within one calendar month of receiving sufficient information to verify your identity.
There is generally no charge for making a request, although we reserve the right to charge a reasonable fee or refuse requests that are manifestly unfounded or excessive.
9. Cookies
Our website uses cookies and similar technologies to help the website function correctly, improve performance, analyse visitor behaviour and enhance user experience.
Some cookies are essential for the operation of the website and do not require consent. Where required by law, we will seek your consent before placing non-essential cookies on your device.
You can manage cookie preferences through your browser settings or any cookie consent tool available on the website.
For more information about the cookies used on this website, please refer to our Cookie Policy.
10. Third-Party Services Used
Your data may pass through third-party platforms including:
Website hosting provider
Email service (e.g., Gmail/Outlook)
Booking or CRM system (if used)
Google Analytics
These providers are GDPR compliant.
11. Contact Us
For privacy questions or data requests:
Email: aldridge@kipmcgrath.co.uk
Phone: 01922 288288